
Privacy Policy
Last updated: November 27, 2025
1. Who we are
This website is operated by The Hormone Edit (“we”, “us”, “our”), a nutrition and education business focused on women’s hormone health.
Our website address is: https://www.hormone-edit.com
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
Email: megan@hormone-edit.com
2. What this policy covers
This Privacy Policy explains:
-
What personal information we collect
-
How and why we use it
-
Who we share it with
-
How we keep it secure
-
Your rights and choices
By using this website, purchasing from us, or joining our email list, you agree to the practices described here.
3. What information we collect
We collect information in three main ways: information you provide to us, information collected automatically, and information from third parties.
a) Information you provide directly
You may provide us with personal information when you:
-
Fill out a contact form
-
Download a free resource
-
Purchase a program, course, or product
-
Register for a workshop, class, or webinar
-
Join our email list
-
Apply to work with us 1:1 or in a group program
-
Respond to quizzes, surveys, or feedback forms
This may include:
-
Name
-
Email address
-
Phone number (if provided)
-
Mailing address (for billing or payment purposes)
-
Payment-related information (processed via a secure third-party payment processor)
-
Basic health and lifestyle information that you choose to share in forms or questionnaires (e.g. symptoms, menstrual history, goals). We treat this as sensitive information and use it only for the purpose you provided it.
We do not store your full payment card details on our servers. Payments are handled by third-party providers such as Stripe, PayPal, or Wix’s payment partners.
b) Information collected automatically
When you visit our website, certain information is collected automatically, such as:
-
IP address
-
Browser type and version
-
Device type
-
Pages viewed and time spent on the site
-
Referring website or link
-
General location (e.g. city/region, based on IP)
This is typically collected through cookies, pixels, and similar tracking technologies to help us understand how people use our site and to improve our services.
c) Information from third parties
We may receive information about you from:
-
Payment processors (confirmation of payment status, last 4 digits of card, etc.)
-
Email marketing platforms (whether you opened or clicked an email)
-
Advertising platforms (aggregated data about ad performance)
We use this information to operate our business, improve our services, and communicate more effectively with you.
4. How we use your information
We use your information for purposes including:
-
To provide services and products
-
Process purchases, registrations, and bookings
-
Deliver digital products, programs, and resources
-
Provide customer support and respond to inquiries
-
-
To personalize your experience
-
Tailor recommendations, content, or resources based on your interests or goals
-
Remember your preferences on the site (where possible)
-
-
To communicate with you
-
Send transactional emails (receipts, access links, reminders, important updates)
-
Send marketing emails if you have opted in (newsletters, offers, resources, updates about new workshops or programs)
-
-
To run and improve our business
-
Analyze website traffic and user behavior
-
Improve our content, offerings, and user experience
-
Test features and troubleshoot issues
-
-
To meet legal and regulatory requirements
-
Maintain business records
-
Comply with tax, accounting, and other legal obligations
-
We will only use your personal information for the purposes for which it was collected, unless we reasonably consider that we need to use it for another related purpose that is compatible with the original one.
5. Legal basis for processing (for visitors from the EU/UK)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:
-
Consent – for example, when you opt in to receive marketing emails or complete an optional health questionnaire.
-
Contract – when processing is necessary to provide the products or services you have purchased.
-
Legitimate interests – for improving our services, preventing fraud, and maintaining the security of our website, as long as those interests are not overridden by your rights.
-
Legal obligation – where processing is necessary to comply with applicable laws.
6. Cookies and tracking technologies
We may use cookies and similar technologies on this website to:
-
Remember your preferences
-
Analyze site traffic and performance
-
Improve content and user experience
-
Support advertising or retargeting through third-party platforms (for example, Meta/Facebook, Google, etc.)
You can usually control cookies through your browser settings and, in some regions, through a cookie banner or preferences tool. If you choose to disable certain cookies, some parts of the website may not function properly.
7. How we share your information
We do not sell your personal information.
We may share your information with trusted third parties who help us run our business, such as:
-
Website hosting and maintenance providers
-
Payment processors
-
Email marketing and automation platforms
-
Analytics and reporting tools
-
Webinar or course hosting platforms
-
Professional advisors (accountants, lawyers) where necessary
These third parties are only given access to the information they need to perform their services and are required to protect your data.
We may also disclose information where required by law, to protect our rights, or in connection with a business transfer or restructuring.
8. International transfers
Our business is based in Canada, but some of our third-party service providers may store or process your information in other countries (such as the United States or EU).
When your information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place, in line with applicable data protection laws.
9. How we protect your information
We use reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
10. How long we keep your information
We keep your personal information only for as long as necessary to:
-
Provide the services or products you have requested
-
Maintain business and legal records
-
Resolve disputes and enforce agreements
When your information is no longer needed, we will delete it or anonymize it where appropriate.
11. Your rights and choices
Your rights will depend on where you live, but may include:
-
Access – You can request a copy of the personal information we hold about you.
-
Correction – You can ask us to correct or update inaccurate or incomplete information.
-
Deletion – You can ask us to delete your personal information in certain circumstances.
-
Restriction – You can ask us to restrict the processing of your information in certain cases.
-
Objection – You can object to certain types of processing, such as direct marketing.
-
Data portability – In some cases, you can request a copy of your data in a structured, commonly used format.
To exercise any of these rights, contact us at [insert contact email]. We may need to verify your identity before responding.
Email marketing
If you no longer wish to receive marketing emails from us, you can:
-
Click the “unsubscribe” link in any marketing email, or
-
Contact us directly at megan@hormone-edit.com
Please note that you may still receive transactional or service-related emails (such as receipts or program access details) even after unsubscribing from marketing emails.
12. Sensitive health information
Because our work involves hormone health and nutrition, you may choose to share health-related information in questionnaires, forms, or conversations.
We treat this information as sensitive and use it only for:
-
Understanding your health history, symptoms, and goals
-
Providing coaching, education, and program recommendations
-
Adapting resources and content for you
We do not provide medical diagnosis, treatment, or prescribe medications. Always consult your physician or qualified healthcare provider for medical advice.
You are not required to share any health information with us. If you choose not to share certain details, it may limit the degree of personalization we can offer, but you can still access general education and resources.
13. Third-party links
Our website and emails may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of those third-party sites.
We encourage you to review the privacy policies of any third-party sites you visit.
14. Children’s privacy
Our services and content are intended for adults. We do not knowingly collect personal information from children under the age of 18.
If we become aware that we have collected personal information from a child under 18 without appropriate consent, we will take steps to delete that information promptly.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons.
The “Last updated” date at the top of this page indicates when the policy was last revised. We encourage you to review it periodically.
If changes are significant, we may also notify you by email or by posting a notice on our website.
16. How to contact us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you can contact us at:
The Hormone Edit
Email: megan@hormone-edit.com
Website: https://www.hormone-edit.com